Work Permit transactions for domestic helpers and confinement nannies (FDW eService) (2024)

FAQs

How do I answer a domestic helper interview? ›

Keep in mind that days off are essential though as they allow maids to have a break and recuperate from work and as such should not be denied. Although there is no definite daily working hours, MoM recommends that your maid gets to take 'sufficient time' to recuperate from work i.e. at least 8 hours in a row.

Again for the sake of clarity, we shall use the term “FDW” to mean Foreign Domestic Worker. This will be used interchangeably with MDW (Migrant Domestic Worker), Helper, Maid, Full Time Live In Helper, and all taken to mean the same person/role.

Domestic workers and domestic helpers are very often people with two different titles performing the same jobs. However, sometimes people helping families with daily chores are classified as helpers, whereas people who do more of the cleaning are called domestic workers.

To answer, follow the formula below:1. Share one or two positive qualities and personal attributes: "I've always been a natural leader and worked well in a fast-paced environment...”2. Back them up with examples: "...I've exceeded my KPIs every quarter and have been promoted twice in the past five years.

Integrity is a crucial element of being a Support Worker. As you'll be working with people with a range of disabilities, it's important to be respectful and honest. These are two of the main qualities your interviewer would want you to demonstrate during your interview.

Most employers grant Sundays as the weekly rest days because that is also when they are off work. Domestic helpers usually prefer to be off on Sundays as well, as there are many activities scheduled all over Hong Kong on Sundays.

If that is not possible, you must ensure that her accommodation has adequate space and privacy. Some employers do not have an extra room for the maids to sleep in, therefore provide partition walls in the living room to create a makeshift private area for the maid to sleep in.

If your helper is found to be living out, both you and the helper can be charged. In the instance of staying out on the weekend, the problem lies in the legal definition of “reside”. Technically a helper has to sleep at this address, though if she stays out all night on her day off, this is allowed.

For your confinement period, a confinement nanny would be a lot more helpful than a domestic helper. A domestic helper will lessen your burden regarding your household chores, but you might have other forms of postnatal needs during your recovery period. This is where a confinement nanny will make a better option.

How much is a standard domestic helper salary? ›

The government has announced that for all domestic helper employment contracts signed on or after 30 September 2023, the minimum domestic helper salary is HK$4,870 per month.

A nanny is responsible for caring and nurturing of a child, while a maid purely takes care of the house chores such as laundry, dusting, cooking, upkeep etc. Both can be hired independently or from agencies, however, nannies might be required to be highly educated as well in case they need to tutor their wards.

The new National Minimum Wage was Gazetted on 3rd February 2024, increased to R27. 58 per hour and is effective 01 March 2024. Domestic workers are entitled to a minimum wage of R27.

While domestic helpers provide domestic care for our loved ones, caregivers, whether live-in or not, provide specialised care, given their nursing background and skill sets gained through caregiving experience and additional caregiver training.

Domestic workers are entitled to claim for unemployment benefits under the provisions of the Unemployment Insurance Fund (“UIF”), as well as for workplace injuries under the provisions of the Compensation for Occupational Injuries and Diseases Act (“COIDA”).

As a Domestic Helper, your cover letter body should focus on your practical skills and experiences. Highlight specific tasks you've handled in previous roles, such as cleaning, cooking, childcare, or elderly care. Don't forget to mention any special skills, like proficiency in a second language or first aid training.

Provide a Brief Highlight-Summary of Your Experience

The best way to answer "Tell me about yourself" is with a brief highlight-summary of your experience, your education, the value you bring to an employer, and the reason you're looking forward to learning more about this next job and the opportunity to work with them.

The candidate should focus on their ability to provide care for an older or younger person. They should also stress their professional training and previous experiences. Being prepared to provide appropriate responses to everyday needs or medical situations is crucial.

Sample Answer: I am the best candidate for the job because I have excellent time management skills and I am a quick learner. I am willing to learn new skills and will always do my best to complete my tasks in a timely manner.