Make an Appointment at a Passport Agency or Center (2024)


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  • Make an Appointment at a Passport Agency

  • Life-or-Death Emergencies

  • Courier and Expeditor Companies

Our passport agencies and centers:

  1. Process all applications we receive from acceptance facilities and by mail, and
  2. Serve customers by appointment only who have urgent travel to a foreign country in the next 14 calendar days, or need a foreign visa in the next 28 calendar days

The U.S. Department of State runs each passport agency and center. An agency and center is different thanacceptance facilitieswhich may include post offices, libraries, and local government offices.

Avoid the stress of needing to visit a passport agency or center for urgent travel.Apply early at anacceptance facilityorrenew by mail.


Steps to Make an Appointment for Urgent Travel

I have not yet applied

Follow these steps to make an appointment:

  1. Go to ourOnline Passport Appointment System.
  2. Enter information about your travel plans to see if you qualify for an appointment. You may make an appointment for up to seven members of your household.
  3. Enter your email address. We will email you a code which you must enter to continue making an appointment. Check your junk or spam folder if you do not see the code in your inbox.
  4. Enter your mobile phone number. We will send you a text message with another code you must enter to continue making an appointment.
  5. Complete the process of scheduling your appointment.
  6. Check your email for a message confirming the details of your appointment. The system will hold your appointment for 15 minutes. If you do not confirm your appointment within 15 minutes, you will need to start over.
  7. If you need to cancel or change the appointment, click the link in the confirmation email to get information about your appointment.


I have already applied

Follow these steps to make an appointment:

  1. Call1-877-487-2778from 8:00 a.m. to 10:00 p.m. Eastern Time on Mondays through Fridays, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m. Se habla español.
  2. If you are deaf or hard of hearing, call1-888-874-7793for TDD/TTY teletype services.
  3. We will provide you unique information that we will check on the day of your appointment to confirm your appointment is legitimate. If you are not the appointment holder, the passport agency or center will not be able to see you.
  4. If you need to cancel or change your appointment, please call us. We will give your appointment to a new customer calling to make an appointment. You cannot transfer your appointment.


Frequently Asked Questions

How do I know which location is processing my application and has my documents?

The first two digits of your nine-digit passport application locator number allow you to know which agency or center is working on your application. You can find your application locator number by checking our Online Passport Status System.

LocationFirst Two Digits of Application LocatorNotes
Arkansas Passport Center65
Atlanta Passport Agency74
Boston Passport Agency10, 73
Buffalo Passport Agency77
Charleston Passport Center34-39This center reviews and processes passport applications but is not open to the public. You can contact this center by mail at: 44132 Mercure Circle, PO Box 1031, Sterling, VA, 20166-1031
Chicago Passport Agency18
Colorado Passport Agency17
Connecticut Passport Agency14
Dallas Passport Agency55
Detroit Passport Agency56
El Paso Passport Agency78
Honolulu Passport Agency12
Houston Passport Agency79
Los Angeles Passport Agency50
Miami Passport Agency51
Minneapolis Passport Agency54
National Passport Center45, 71
New Orleans Passport Center40-42
New York Passport Agency11
Philadelphia Passport Agency58
San Diego Passport Agency76
San Francisco Passport Agency57
San Juan Passport Agency67
Seattle Passport Agency53
Vermont Passport Agency75
Washington Passport Agency19
Western Passport Center61-64
Special Issuance Agency80Issues diplomatic, official, service, and no-fee regular passports, and facilitates visa processing for those traveling on behalf of the U.S. government.


How and when should I contact a passport agency or center by mail?

You can find an agency or center's mailing address on each agency or center webpage. You can contact our locations by mail if:

We sent you a letter: If we need more information to process your application, we will send you a letter in the mail. Send the information to the full mailing address in Sterling, VA listed on your letter. Do not send information to the agency’s physical address.

Map of Passport Office Locations

Last Updated: February 13, 2024

Información en español

Make An Appointment at a Passport Agency or Center

We have two types of appointments: Life-or-Death Emergency Service and Urgent Travel Service. You cannot walk-in.

Not Yet Applied: Make an appointment online

Already Applied: Call1-877-487-2778. Se habla español.

If you are deaf or hard of hearing, call1-888-874-7793for TDD/TTY teletype services.

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Make an Appointment at a Passport Agency or Center (2024)


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